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This is the worst "customer service-centric" site that I have EVER dealt with. Forgive me for saying so.
C'mon gang...after monopolizing the market with a great (even superior) tool, you'd think that you would want to help users become productive contributors to the music scene. I'll bet it will help you sell even more product.
Instead, however, you have crafted the least user-friendly website that exists for the lion's share of the DAW's on the scene today.
I really think the tool is incredibly powerful, but you folks leave a LOT to be desired when it comes to navigating the site for any substantial and material assistance for the product itself. Was that by design?
I want to cuss and use the worst possible expletives but I'm certain even this email from a "commoner" such as myself, will fail on deft ears...am I right? Geez.
My hard drive crashed.
All I want to do is download the same f'n software that I paid all that hard earned money for...
Is there any way that you folks can help me out...at all?? I promise I dont want anything for free...just the product that I paid for...good?
Thanks Brent 1(760)402-4006


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