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Bought 2 years 5 device internet protection had trouble activating, but discovered it was a invalid key (activation code). Later discovered my old 1 year 5 device software had auto renewed for another year, that was the only hold up. The center at ext #2 was tech support but they handled the cancelation of the 1 year charge on my credit card within 3 minutes. In my case everything went very smoothly compared to other calling centers. Will update if any problems occur on my refund credit card info.......happy so far....!!


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