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I am not happy at all. Granted I was the one who lost the vipre flash drive I had purchased from HSN. It was suppose to cover 10 computers for their lifetime. I have only used it on 2. I wanted to install it on my new laptop. Vipre said they can't hep me. HSN researched it & sent me a letter that confirms I did purchase vipre from them. I tried to contact Vipre again only to get stuck on hold for 45minutes before giving up. I only want what I have paid for!!!!


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