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Over 4 weeks ago our 11/2 y/o freezer/refrigerator stopped freezing and was running constantly. The store (HomerGlen) we bought the refrigerator from said they could not find it in their system and didn't have time to look for it. We talked to the manager and she found it and that we had bought an extended warranty which is what we thought. In the several day it took for HD to confirm our order we call a repairman out paid $70 for him to tell us to junk this refridg. The compressor was shot. After about a week withe several calls to HD and the insurance company they scheduled a repairman to come out (another few days) and after two visits he said it was the compressor. Now several weeks later (no freezer/refridg) the repairman called (only after many calls to the purchase store manager) I have your part and the company now gave us permission to install it.
I cannot believe that HD contracts with such an incompetitive company. The HD store manager was very helpful and kept us aware of what was happening


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