Flag Thrifty Car Rental Customer Service Review

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I was in Killeen Texas Airport. I went to drop off my rental car. The agent at the desk told me she could not help me nor talk with me till 0800 am. Mind you my flight check in was at 0815 and there was a massive line. I ask Shelia Smith the agent can I ask a question and she stated to me they don't do no businesses before 0800. I was upset and walk off. There was three of us from Fort Bragg who had rental cars that she told this too. My concern is that she was rude and unprofessional and if she don't like her job as customer service then she should not be at the desk. I will not ever rent a car in Killeen Texas by this company with agent like her. The manager wasn't much help either she did not address her rude clerk behavior


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