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December 2012 we brought Archos 101xs . payed £249.00 for item. it is now July 2014 it has only lasted 18 months. Independant computer specialist tryed to do a software upadate. this didn,t work. he said the mother board had packed up. we then rang customer services to be told there wasn't any thing they could do has the warranty had expired. they would only offer us 25 % of the price to buy another product from them. the person who we spoke to wasn't very helpful. when we asked for head office number so we could complain he said he hadn't got that information. biggest load of crap. I wouldn't recommend anyone to buy this product. I have now contacted trading standards.


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