Supercuts customer service

Supercuts is a franchiser of hair salon stores in the United States. The Supercuts parent company owns many other no-appointment salon brands such as cost cutters, Master Cuts and SmartStyle. Supercuts has customer service in the form of a phone contact as well as a comprehensive form submission tool.

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Customer Service

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Phone: 888-456-2887

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    • Press 3
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  • Description:
    • Recording announces "Regis Corporation" which owns Supercuts

User Reviews

13
Mar

Posted by Anonymous


on 3/13/24 at 4:04PM

I made appointment 4:15pm today and I got there 4:10pm at 920 Wolcott street Waterbury CT.
As soon as I entered door -hairstylist person ask me that do I have appointment, so I said yes.
And she told me that there are little behide - I was wait then 4 more customers came and they have appointment also. We all set and wait for our turn then hairstylist call someone has 4:45pm appointment person before me.
I almost wait an hour, I told them cancel my appointment - person ask me do you want reschedule it? Why even ask me that...
I need to know why bother make appointment this place.

08
Apr

Posted by Anonymous


on 4/8/23 at 12:58PM

I don't understand how I'm supposed to get an haircut when I expect to use my gift card and none of te franchises in San Francisco are set up to accept the gift cards. I visited a Supercuts on West Portal in San Francisco and had to spend outa pocket because my gift card was not accepted?

28
Nov

Posted by Anonymous


on 11/28/22 at 1:33PM

All i wanted to do was ask customer service a question. But all that kept being repeated was instruction, if someone wanted to leave a comment. But thats all I needed repeated to me for me to know there is No Customer Service. Shame on the companies who like yours, pretend to have it. I won't be doing business with companies that don't have Customer Service.

04
Aug

Posted by Tammi


on 8/4/22 at 6:20AM

Last evening I had a miserable experience at one of the salons in Roanoke. Virginia. Stylist look like she was miserable. I said I wanted a trim. She never asked if I wanted wash etc. Just put me in the chair. Didn't wet my hair. Just dry cut my length. Didn't touch any other part of my hair. I was in the chair about 5 minutes. I will never be back. If the employees look like they're miserable, perhaps they should get a different profession.

27
Jul

Posted by romknee


on 7/27/21 at 10:01AM

i live in oak run ca.,40 miles from redding ca..i go to the supercuts on churn creek and cypress,i could call and get an appointment easy before,now they don't answer the phone,because they are under staffed,,no one at the counter to take the call,,i am not going to drive 40 miles to get an appointment,,,i am going somewhere else,,where i can call an get in easier...i like the lady"Monica"she has cut my hair for years,,but if they don't answer the phone...i'm done

View all 146 Supercuts customer service reviews »
Customer Service Ratings

Based on 112 votes.

3.0

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Hours of Operation

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Supercuts customer service news
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