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Immediately after the warranty was up my laptop stopped charging. I was told it was the port that was bad & that I needed to contact Gateway to find out if the port was part of the mother board or if it was separate. It is totally ridiculous that no one can even ask them a damn question about the products they make. They have absolutely no customer service at this company. I will spread the word where I work, on facebook & everywhere I can think of so that hopefully it will prevent more people from getting totally ripped off. DO NOT BUY GATEWAY!


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