Flag Avis Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Avis are liars! Do not use them at all!!! You will find additional charges on your credit card even though the customer service rep stated that there the upgrade was "free". BS. We booked a prepaid reservation with Avis and when we arrived to the counter, we waited for over 45 minutes in line. Finally when it was our turn, we were told that they ran out of the type of car that we reserved so we would be upgrade to another car with no fee. Liars. They ended up charging us an extra $19/day. Then of course on top of that, an exra 11.11% "fee" and 9% taxes. We thought the charges were just the prepaid amount because that's what the agent was saying at the time so we just signed the service contract and left. Well I called a service rep and he said because that was part of the contract, and we signed for it there isn't anything they can do. It was over 6 hour flight, it was midnight and after 45 minutes of waiting in line, we were exhausted. Who has time to read the service contract? So please, save your money and time, do NOT rent from Avis.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video