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I bought a Pantech Renue from ATT and was guaranteed that the USB cable was what I used to download photos to my computer from it.
I sent a note to support on the Pantech USA site when my computer would not recognize the device as such:
My computer is not recognizing the device to download photo from phone to computer.
I have windows 7 OS and their site says it is compatible with a free download, but when I click on the link to do so, it brings me only to the Pantech home page. Where is the download, please?
I got an automated response back stating:
Success! Your message was sent to the Pantech Mobile Customer Service Team. You will receive a response to your inquiry before the end of the next business day.
Thank you for allowing us to be of service to you.
Sincerely,
Pantech Mobile Customer Service Team
I have heard NOTHING since and it has been more than THREE business days.


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