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it is impossible to contact you either by telephone or email. You have the guts to put me up for collection in an account that has been closed for over 1 year. On your incompetent customer service line your recording said I had a zero account balance. When I tried to get a person to speak with, your computer said you would call me back within 8 minutes, which did occur. However your representative said he would have to connect me to another department. Then i get a message that your reps were busy and I would be on hold for 20 minutes. What kind of operation do you run?

Not very good and yet I'm the one being forced to go through all this hassle because of your incompetence.

Bill Mosconi


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