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I worked at TeleTech who is the call center for USAA. The training is terrible. We had four weeks of computer reading and testing. The first day of taking phone calls we were sat at the computer and were told, "Start taking phone calls." TeleTech does not care about training and hides information from USAA. USAA does not care about who and what kind of people work at TeleTech. TeleTech hires anyone who breathes.


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