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I just delt with Caitlin.One of your customer service representatives She was outstanding. Kind, considerate and throughly knowledgeable. Compared to the employee's at the Budget desk at the Tampa airport. This is the second time we have run into problems at this airport. Terrible customer service and bad attitudes. The other customers were as upset as we were Some walked away. When we travel again are we going to find the same problems and bad attitude


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