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I can not understand how this place stays in business. They have incompetent people working the phones & continue to keep you on the hold for 25 minutes with out any thing being resolved. I have been continuously contacting them since Nov. 2012 for my promised refund that would be put back on my account within 7-10 days and am still waiting,( have called 9 times) Since November of Last year!!! Best of all they give false numbers for service request numbers so when you call back no one of course knows what you are talking about!!Or the supervisor states I will personally take care of this & I will call you back!!! Guess what no call again. I am reporting them to the BBB. I HAVE FINALLY HAD IT WITH QBOOKS.


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