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I called in for support with my TV and gave the model number listed on my manual and also on the back of my TV and the rep. said she could not help me unless I gave her the correct model number. I told her that was the only model number I had and she kept insisting it was the wrong number and could not help me unless I gave her the right number. What other number is there except for the number on the back of the TV and on the manual. She offered no help.


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