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Thanks for the excellent service. Jeff #568 stopped in today and was very helpful. Not only did he replace our worn out remote, but he took his time checking our TV for appropriate screen ratio to correct a developing (unknown to us) problem with uneven crytstal ware and he showed me the On Demand Free Spot I've never used. He was also very thorough in asking about the functionality of all our Insight services. Great technician!


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