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I agree with all of these complaints. After seeing the catchy commercials I decided to order my free credit report at FreeCreditReport.com yesterday...NOT FREE. I chose the option to view my scores immediately and agreed to be charged a $1.00 fee. Today I viewed my bank statement and was charged $31.95. I called CS and the man said that I clicked a button to be charged this fee (I DID NOT click anything other than the $1.00). After much argument he agreed to refund me $17.65. When I got this far, I couldn't understand his side of the argument in refunding me this amount, and not the entire amount.
Spoke with a supervisor and got my entire amount refunded.
Word of Advice: Be persistant, they will give you the full refund if you demand it. This website is a scam in my opinion...it's sad to read all of these complaints of people agreeing to pay these outrageous fees. Imagine how much money this company is making...enough to make catchy commercials luring us to their website. DON'T DO IT!!


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