Flag Regions Bank Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have been with Regions for years and have been very satisfied overall. People like Valia Rich, Toni Potenza and Sue Finsterer represent your bank well and go out of their way in the name of customer satisfaction. There are 2 recent developments that are troubling:

1. Doing away with deposit slips. I have had several deposits that I have brought to branches get cashed instead of depositted.

2. Regions recently took over their credit cards. We have had issues with going over our limit. In the past we have been able to make a payment mid-billing cycle to prevent this occurrance. The payment would post within 48 hours. This option was discontinued without any word being given to us. This posed several inconveniences to us as a company. We are now raising our credit limit. While this may help, it will not clear up the issue if we experience high Credit Card volume, which in my line of work is a constant issue. I would like this issue addressed.



Jon Sween

Standard Marine


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video