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We travelled on a flight from gat wick to Antigua on 18 October on ba 2157

Your in flight staff where excellent in particular a flight attendant named Sheila. She went the extra mile to ensure I was comfortable because I have phobia of flying. Due to your online system crashing I was unable to sit with my sister. Sheila arranged temporary seating for take off and landing so I was close to my sister. Throughout the light she continued o suport and reassure me.

Please pass on a huge thank you to her. I will never travel

with virgin again.!!!

Donna brown


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