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I had a horrible experience on September 11th. I rented a Luxury Car online through United Airlines site. When we arrived in Houston, TX they told us we wouldn't have enough room for our luggage in that car and made us upgrade to an SUV. When we went to the SUV it wouldn't even hold 1 piece of our luggage so we went back to the office and they made us upgrade to a bigger SUV and kept charging us more. Our bill went from $400 to over $700. I will never rent a car from them again!!!


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