Flag Citizens Bank Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

We strongly recommend AGAINST using citizens bank. We opened an account here only a few months ago and we are actively searching for a new bank. They are the worst bank I have ever dealt with. We were lied to about a number of things regarding the accounts we opened including additional fees that were not mentioned at the time the accounts were opened even though we were assured there weren't any. We have had to call customer service > 4 times in 3 months due to problems with our accounts. The customer service reps are rude and have an extremely poor attitude. Issues have been satisfactorily resolved 0% of the time over the phone.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video