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I was shocked and extremely disappointed by the way British Airways handled our seating arrangement with an infant. To our surprise the airline "SELLS" front seats with bassinets to non-infant travellers for a premium. What a shameful strategy. I had to carry my baby throughout the 10 + 6 hours segments. Despite the request for the bassinet / car seat, BA did not bother to reserve a place for the baby. And the crew on board had no idea what to do.
This was my first time on BA and mostly my last time.
SHAME on you BA.


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