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They are ridiculous. I tried to call about prescription and they kept telling me they were "looking for the number" for a dedicated team to handle my call. That took about 15 minutes. Then they said they didn't need to do that, but then they still couldn't answer my questions. And it will take 8 days to receive my prescription. So, now, out of pills, I need to go and beg the CVS for a holdover supply. Oh, and the reason I didn't refill through Medco in the first place was because I was supposed to be able to get 3 fills of the drug at my local pharmacy. Yeah apparently, they don't know consider new dosages as new prescriptions. Gosh it's fun.


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