Flag Medco Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Medco is a ridiculous excuse for a company. I mailed in a script for a brand name drub as the generic does not work. They called the doctor's office and got a secretary to send a new prescription in which she did not check the box DAW (dispense as written), so they mailed and billed me for the generic. I have been on the phone with them 9 times in ten days trying to get the mess straightened out, so what do they do? They call and leave a message that I have two days to verify my address or they will cancel the prescription. I have lived at the same address for 28 years and have never had the prescriptions send anywhere else. I called and spoke to a supervisor sho told me that the prescriptions were ready to ship out but he needed to verify my address because it was not on the prescription. Bullpoopoo. I wrote it myself on the order. He said the order would be sent out today. I got a call from my wife two hours later that they (a robocall) had called and could not process the order because it was more than they wanted to charge the credit card, even though they have charged more in the past. I finally got another supervisor who looked it up on the computer (finally) and found that yes indeed, they were charging the srong amount, and if I could must verify my address she could send the ok to another department for processing. I'll die before I get my meds. I HATE these people.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video