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Medco is truly THE WORST!! Every transaction I have had with them (after being forced to by my ins. co) has been a complete mess. Too many to list here, but the latest is truly the worst and I'm sure illegal. I too had an automatic refill sent, that I didn't intend to get, due to the Symbicort aeresol containers were faulty, delivering up to 10 TIMES the amount prescribed. After reporting this to medco and the manuf. Medco simply sent out more in exchange for the faulty ones. These too were faulty & by this point I was keeping a diary of the amounts dispensed. Again Medco sent out ONE replacement which was faulty. NO ONE at MEDCO suggested I stop the medication until they figured out what the problem was. I stopped on my own and will not use it again, as AstrZ has confessed that they have had other reports of this problem. I have a total of $450.00 in this medication which I can't use and after many HOURS on the phone w/cs was finally told to return 3 containers for a $150.00 refund. I did, never got confirmation they had refunded my credit card, so after contacting Medco again, was told refund was up for consideration??? Since it has been over 14 days I suppose I wasn't considered. Now they have LIED about the refund, kept the faulty containers that I was authorized to return and that's it. I was willing to eat $300.00 of my loss, but now I am considering legal action for the entire $450.00.


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