eTrade customer service

Please find eTrade customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the eTrade listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • Press # continually until transferred. Took me 4 times.
  • Hours of Operation:
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  • Email:
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by G


i have dealt with all etrade depts for the last 3 years and i strongly disagree with ALL these statements,although i have no knowledge of any of these said experiences.

Furthermore, I myself have experienced GREAT SERVICE IN ALL DEPTS.

except for the margins dept/which i have never been able to contact.

There are no numbers to contact the margins dept with.

Its regrettable that /if these statements are true;perhaps all of you should go elsewhere.

G.R.

Posted by Anonymous


"Customer No-Service" - it's an amazing thing, isn't it........

Posted by Irritated trader


I think that not getting in touch with Etrade customer service is probably better because when you do get in touch with them, they give you nothing but misinformation. You can spend weeks just getting them to transfer some shares from one account to another in THEIR bank! Pathetic!

Posted by annanc


I just calledd the customer services twice, when the phones were trasnferred to representative, both time it was put on hold but without any response for more than ten minutes until I have to give up.

What was going on?

Posted by fred


this company has the worst customer service I have ever experienced. Bobo the clown and the baby on the computer should be running this place. I wired them 250k last week and they still, 6 days latter, have not opened my account. I have spent HOURS on hold trying to get this matter fixed-nothing, bagel zero. It is like trying to do business in the Bahamas.

Customer Service Ratings

Based on 165 votes.

3.0

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Corporate Office

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Customer Service Scoreboard

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eTrade customer service news

Case Study: ETRADE strengthens customer relationships with self ...

by Microsoft tellme "Providing quality customer service is a top priority for E*TRADE. Tellme's flexible platform has helped us unify our customer service ...


eTrade baby Super Bowl 2011 commercial video leaked on YouTube

The video on the above top left shows the main baby chatting up customer service on his smartphone, and with his other baby friends. ...


Announces Former ETRADE Chairman and CEO Dr. Christos M. Cotsakos Has Been ...

All EndPlay employees -- the associates -- have been certified to ensure that they meet its rigorous standards of customer service. The certification process will extend to its partners and clients to help them achieve their business goals. ...

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