Asus customer service

Asus is a PC, networking and multimedia hardware manufacturer based in Taiwan. Four former executives at Acer Computers founded Asus in the 1980's. Asus offers phone product support 24 hours per day.

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Customer Support

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Phone: 510-739-3777

Laptop Technical Support

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Phone: 888-678-3688

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Motherboard and General Product Support

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Phone: 812-282-2787

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User Reviews

18
Aug

Posted by ?


on 8/18/19 at 3:56PM

hello

I can t open the nvidi control panel because it says that theres is no installeded nvidia driver on the pc.its not true, i already installed the driver so i conected with the nvida and day said:
"From the report it seems that the onboard Intel graphics adapter is still enabled and could be the major cause of the issue. You would need to disable the onboard Intel graphics adapter in the BIOS and the Device Manager with the assistance of your motherboard / computer manufacturer before trying to install the add on graphics card and its drivers"
how can i disable the intel praphics adapter?

29
Dec

Posted by jm


on 12/29/17 at 3:28PM

please fix the drivers so all devices can be used(geforce drivers).

24
Dec

Posted by Gtx970


on 12/24/16 at 11:34PM

> Hi there, Merry christmas !!!

> And now is my problem with pci generation , make who can't help me to

> resolve this problem ?

> Problem is : After changing vga, before it was AMD HD6970 PCIe x16 gen2,

> now is ASUS 970 strix PCIe x16 gen 3.

> Motherboard is Asus P9X79 LE ( BIOS v.0405, i put the PCI lane in GEN3)

> Processor : IntelÃ?â??Ã?® CoreÃ?¢ï¿½Ã?¢ i7-3930K CPU @ 3.20GHz

> RAM: 16 GB.

>

> I was make with command promt as administrator in DOS - force-enable-gen3,

> but it still not have a results.

> In nvidia control panel and GPUz show the same PCIc16 gen2

>

> Or my processor will support pci e 16 gen 3 ?

19
Dec

Posted by Anonymous


on 12/19/16 at 3:28PM

I would not recommend Asus to anyone. I have been trying to get my note book fix for over 2.5 months and still is not fix

07
Oct

Posted by Anonymous


on 10/7/16 at 1:51PM

Your customer non-support is a joke and a not very funny one at that. I have been trying to get to someone to get a replacement for a t100 chi that is now at your shop for the 3rd time. It has NEVER worked correctly and is within a month of running out of a warranty. After talking to 4 people today 3 of them supposedly supervisors and being on the phone for at least an hour + we are now back to minus. Last conversation it was agreed that I would get a replacement computer. Now it seems like you are claiming that the computer is damaged, untrue, and I will not be getting the replacement computer you promised. Please help me get this cleared up as it is distressing beyond belief.

View all 155 Asus customer service reviews »
Customer Service Ratings

Based on 362 votes.

2.8

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