SanDisk customer service

Please find SanDisk customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the SanDisk listing at any time if you have new information.

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Technical Support

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Phone: 866-726-3475

  • How to reach a live person:
    • Press 1 for English and then select the number that corresponds with your product and that will transfer you directly to a human.
  • Hours of Operation:
    • Mon-Fri: 8am-7pm PST
      Closed Sat & Sun
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

13
Jul

Posted by Head phone trouble


on 7/13/15 at 3:39PM

I called customer service about the headphones that came with my MP3 player. They only work on one side. The company will not replace them. I am disappointed with that however I am REALLY frustrated with their lack of English speaking skills. I had to keep saying "I can't understand you." and all he did was talk louder and I still had trouble figuring out what he was saying. It is time to get some customer service people who can address the problems in English as well as other languages.

03
Dec

Posted by Anonymous


on 12/3/14 at 2:47PM

Hard to find tech support tele No for uk.
Instructions with SSD rubbish. who ever wrote them should try following them, maybe then they would realise how inept they really are. No software with product. support operative could not communicate in ENGLISH, my cat knows more about, installing/configuring drives, than she did. Summing up appalling support service, ill conceive installation instructions, I will not be recommending any of your products to our customers, or even our worst enemy. Rubbish Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

18
Feb

Posted by tsomm


on 2/18/14 at 5:31PM

spoke with a foreign customer service rep who didn't understand the product didn't work. Poor quality poor customer service. Couldn't understand a work they said. I can decipher most accents as I myself live in California and deal with people. Really???

06
Feb

Posted by redheadnt


on 2/6/14 at 7:25PM

Purchased a SanDisk Sansa Clip+ MP3 Player, 4GB from Amazon in January 2014. Also purchased a charger plus 2 silicone gel skin cases. I have connected the player to my PC to charge the battery for over 3 hours - NOTHING! I then used the charger but still no charge.



I am very disappointed - spent over $60. I tried to submit prior form but not sure it went so am writing the second time!

10
May

Posted by FrenchUser


on 5/10/12 at 7:25AM

My Sansa Clip 8GB (purchased April 2011) suddenly died on me this morning. I called customer services on 0800 907 929 and got through to someone quite quickly.
I was advised to reset the player by holding down the power button for 20 seconds, release the power button and turn on as normal - it works again now.
Satisfactory outcome.

View all 23 SanDisk customer service reviews »
Customer Service Ratings

Based on 237 votes.

2.9

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