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GameFly

www.gamefly.com
Please find GameFly customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the GameFly listing at any time if you have new information.

Customer Service

Phone:
888-986-6400

How to reach a live person:
Press 5 when recording begins playing.

Hours of Operation:
Phone Support: 12pm-4pm CST
Email Support: 8am-7pm CST

Email:

Customer service link:

Description:
This information has not been added.
Click here to update this department.
  User Comments  
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I had call to cancel my membership trail after
I proceeded with the offer they told me that it will take 4 to 5 business days but im not ready to cancel it as yet can I get the offer bak?

Anonymous 5/18/13 8:18PM

Please I need help I just registered with gamefly and gamefly has locked my account I need to know what to do to get it unlocked. I can be reached at Monday through friday

Anonymous 3/23/13 7:47AM

I Cant get ahold of anyone i want to cancel my service because the two games i rented were scratched i got in it like 15 minutes and it froze now i cant cancel because the website is saying "Webaddress not functioning or some crap"

illoptical 2/24/13 9:31AM

Don't believe what the commericials tell you. You'll never get to 'try before you buy' any game that is remotely popular or new. I tried the service for 3 months and 3 of the games they sent me were broken .. and nothing in my top Q. After they received the broken games that I sent back.. they made me wait almost two weeks before they sent another game low on my GameQ. Total Rip Off

Velvety 2/23/13 12:11PM

My husband ordered the "free trial" and then I checked my banking statement it was a $15 charge on my card. Haven't heard from anyone yet. They keep charging us and sending us games. This is the worse service ever.

Angry wife 2/23/13 7:08AM

I had called regarding Games I had wanted to get I never received these games and called and spoke with a member of your team who spoke very poor English I he kept asking me if I wanted him to check my computer I wanted him to find out why the games never received he hung up on me that was very professional my E-mail Is Com I would like to get the games you charged my credit card thank you for your attention in this matter Yours truly Rebecca Wargel

Anonymous 2/13/13 3:05PM

all your support sucks, and you get charged for a free month trial obviously it aint free if im getting charged $15 and i didnt even rent anything yet. gamefly sucks

Anonymous 2/2/13 5:33PM

i signed up for gamefly and it was fine at first but then when i sent it back and tryed ordering my next one it didnt come in in the time it said so i got on their website and it said i need to complete my registration im like i already put in my credit card stuff before i think that is just beyond stupid

djm7898 1/15/13 4:23PM

I ordered Gamefly for my son as a gift. So far it has been the worst gift I could have given him. We waited almost a week for the first game. He played it for 3 days and sent it back. We have been waiting almost 3 weeks and still no new game has arrived. The game he asked for said available at the time he ordered it. I emailed customer service. Their reply was a waste of time and did not help at all. The telephone support is never available. This is by far the worst company I have ever dealt with. They do not care about their customers at all. What is the point of spending almost $15 for a month for one game for three days. I could rent it locally cheaper than that. I will be cancelling the membership and would not recommend this company to anyone.

Anonymous 1/3/13 9:59AM

I ordered this for a granddaughter who came to live with us about two yrs ago..used it for a month or two and then I noticed none were being played and none were being ordered..so I canceled...when I was finished canceling there was a pop up to offer a free month to think about it..I in my feeble mind accepted this although still not using it!!! there was nothing abouting it reversing my cancelation..they have apparently been taking advantage of my inattention to this fact since then. I had gone in trying to cancel... but having been awhile..I had no current email or password. I was forced to file a billing dispute I finallt decided to try "gamefly phone number and wala!! Beware of being complaicent, becuase this company does not care if they take advantage of you or not. They should have more awareness of stale accounts and not rip people off. Just saying..BEWARE and BE ALERT

Stupid Grandma 12/27/12 12:47PM


View all 353 GameFly customer service reviews, complaints and ratings >>
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  Company Reviews  
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GameFly reviews and ratings at ReviewOwl.com

  User Rating  
Based on 545 votes
2.3
Customer service rating:
GameFly
  Toolbox  
  Audio Call Library  
  Company News  

What's The Matter With GameFly?
Another 5 passed, and still nothing, so I contacted their customer service dept. just to get an update on my games' shipping status. ...
GameFly Wants to Deliver an IPO
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Gamefly: When a great site offers STUPID customer service
And, I will continue to use them, even though I'm about to share with you the stupidest customer service incident I have ever encountered in my days of being a smart consumer. As everyone knows, around April 19th, the Playstation network crashed and ...
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