US Citizenship & Immigration customer service news

Find the latest US Citizenship & Immigration news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

ICE and USCIS Coordinating Arrests of Immigrants During Marriage Interviews


A number of arrests during immigration interviews are being reported in multiple states across the U.S.. Maria and Oscar Hernandez Miranda, who married in 2015, attended their marriage interview at the U.S. Citizenship and Immigration Services offices ...

USCIS Proposes Increase to Premium Processing Fee


DHS rationale for increasing the fee is to garner additional funds to provide certain premium-processing services to business customers and to make infrastructure improvements in adjudications and Customer Service processes. DHS estimates the ...

USCIS aprueba discrecionalidad a sus agentes para denegar casos migratorios


La administración del presidente Donald Trump dio otro paso contra los migrantes que buscan regularizar su situación en el país o ingresar de la forma legal, pues ahora los agentes de USCIS podrán negar casos con total discrecionalidad. A través de un ...

USCIS Is Slowly Being Morphed Into an Immigration Enforcement Agency


Their mandate has always been administering immigration benefits. With its distinct mission, USCIS was created to focus exclusively on their Customer Service function, processing applications for visas, green cards, naturalization, and humanitarian ...

If you were issued a US work permit in the past 2 months, you may have to give it back


The agency announced the recall of 8,543 permanent residence cards, or "green cards," in mid-May because they showed incorrect dates. Anyone needing urgent proof of their permission to work can contact the USCIS Customer Service at 800-375-5283, ...

Did you receive your green card recently? Immigration can ask you to return it.


U.S. Citizenship and Immigration Services announced Monday that 8,543 people will have to return their Permanent Resident Cards, also known as "green cards," because of a production error. The federal agency indicated that the cards were printed with ...

'이민 심사관' 심사한다…USCIS 감시 부서 신설 추진


Customer Service Representative · 롤랜 하이츠 7 Eleven 일하실 분 구합니다 · 장거리 트럭 기사님(Class A Truck) 모십니다. A&G merchant service 에서 열정적인 INDEPENDENT SALES를 모집합니다. .... More+. 전자신문 · 여성중앙 · 해피빌리지 · J보너스카드 ...

USCIS Temporarily Suspends Premium Processing of H-1B Visa Petitions


The federal agency attributes the suspension to the high volume of pending H-1B visa applications. By Little India Desk | March 21, 2018. Share · Tweet · Share · Share. Ahead of the beginning of the H-1B visa filing season on April 2, the U.S ...

INFOPASS Blues


Instead of standard self-service online scheduling of appointments, the National Customer Service Center (NCSC) first will be coordinating scheduling for five selected District Offices. The American Immigration Lawyers Association (AILA) announced that ...

I ran USCIS. This is a nation of immigrants, no matter what mission statements say.


I had the privilege of serving as director of U.S. Citizenship and Immigration Services from 2014 to 2017. One of my favorite activities was to travel to our offices throughout the United States, meeting staff members and speaking to them about their work.

Select USCIS Field Offices Expected to Implement InfoPass Changes


Select U.S. Citizenship and Immigration Services (USCIS) field offices are expected to introduce a new pilot program requiring applicants to contact the USCIS' National Customer Service Center (NCSC) to schedule InfoPass appointments rather than self ...

USCIS to Focus on Latest Asylum Applications to Stem Backlog


U.S. Citizenship and Immigration Services has decided to give precedence to the most recently filed asylum applications in a bid to stem its backlog. The agency announced it will return to a “first in, last out” approach to interviews, which was used ...

WidePoint to Continue USCIS Wireless Mgmt Services


WidePoint Corporation has received a one-year, $4.4 million task order option to provide managed wireless services to the U.S. Citizenship and Immigration Services. The company said Nov. 20 the exercised option falls under the Department of Homeland ...

USCIS increases scrutiny on H-1B, L-1 visa extensions


According to the latest rule, all petitions using Form I-29 Petition for a Nonimmigrant Worker, which includes H-1B and L-1 visas, will bear the impact. Photograph of a U.S. Department of Homeland Security. The US Citizenship and Immigration Services ...

USCIS Offers Support To Immigrants Affected By Wildfires


BAY AREA, CA – Officials with U.S. Citizenship and Immigration Services said Wednesday they are taking special measures to help immigrants who have been affected by the wildfires in California. Immigrants who have lost a home, have been evacuated or ...

United States: USCIS Re-Opens Premium Processing For Fiscal Year 2018 H-1B Cap Petitions


In addition to a faster decision, Premium Processing also affords practitioners the ability to communicate directly with officers at the Service Center adjudicating the case, instead of a National Customer Service Center representative. As with other H ...

USCIS extends special measures to those hit by Irma


Individuals may request a special measure by calling the National Customer Service Center at 800-375-5283. Special measures were also extended to those affected by Hurricane Harvey. USCIS field offices and application support centers remained closed ...

Sevatec to Help Update USCIS Immigration, Citizenship Processing System


Sevatec has received a task order from the U.S. Citizenship and Immigration Services to support transformation, integration and configuration of an electronic platform the agency uses to process immigration and citizenship applications. The company ...

Effects of Hurricane Harvey on USCIS offices, special measures offered for victims


To request a special measure, individuals should call the National Customer Service Center at 800-375-5283. Employers and individuals are reminded that all Form I-9 requirements remain in place and should review instructions on how to verify employment ...

USCIS revises application form for green card applicants


The U.S. Citizenship and Immigration Service (USCIS) has redesigned the application form to apply for permanent residence, commonly referred to as a green card. The new document, officially known as Form I-485, now has 18 pages and includes new ...

BREAKING NEWS: USCIS reaches CW-1 cap for FY 2018


As of May 25, 2017, USCIS has received a sufficient number of petitions to reach the maximum possible numerical limit of workers who may be issued CNMI-Only Transitional Worker (CW-1) visas or otherwise provided with CW-1 status for fiscal year 2018 ...

BREAKING NEWS: USCIS reaches CW-1 cap for fiscal year 2018


As of May 25, 2017, USCIS has received a sufficient number of petitions to reach the maximum possible numerical limit (the “cap”) of workers who may be issued CNMI-Only Transitional Worker (CW-1) visas or otherwise provided with CW-1 status for fiscal ...

USCIS reaches CW-1 cap for fiscal year 2018


(USCIS) — As of May 25, 2017, U.S. Citizenship and Immigration Services had received a sufficient number of petitions to reach the maximum possible numerical limit or the “cap” of workers who may be issued CNMI-Only Transitional Worker or CW-1 visas ...

Reminder: Many USCIS Filing Fees Will Increase on December 23, 2016


As it is funded entirely by application and petition fees, the Service maintains that this significant increase in filing fees is necessary in order to pay for the higher cost of case processing, fraud detection, national security and Customer Service ...

Reminder: USCIS Fee Increase Effective December 23, 2016


This will be the first increase in six years and, according to USCIS, the increase is needed in order to recoup higher costs associated with Customer Service, case processing, fraud detection, and national security. USCIS is almost entirely funded by ...

USCIS releases 'final' ruling on immigration benefit application and petition fees


These will cover the agency's expenditures on enhancing fraud detection and national security; improving Customer Service and processing of various cases; and providing free services to refugees and asylum seekers in the country. This will also help in ...

BREAKING NEWS: USCIS announces final rule adjusting immigration benefit application and petition fees


These include the costs associated with fraud detection and national security, Customer Service and case processing, and providing services without charge to refugee and asylum applicants and to other customers eligible for fee waivers or exemptions.

BREAKING NEWS: USCIS reaches CW-1 cap for Fiscal Year 2017


USCIS has received a sufficient number of petitions to reach the numerical limit of 12,998 workers who may be issued CNMI-Only Transitional Worker (CW-1) visas or otherwise provided with CW-1 status for fiscal year 2017. Oct. 14, 2016 was the final ...

USCIS warns against phone scams targeting immigrants as cases continue to pile up


Mastermind of Mira Road call center scam is an Indian American · Suicide. Couple found dead after 7-year-old daughter tells .... The USCIS says if you receive a scam email or phone call, report it to the Federal Trade Commission at http://1.usa.gov ...

USCIS Opens New Field Office in Holtsville, Long Island


USCIS customers can now fix up appointments with Immigration Services Officers through the InfoPass Customer Service tool that the new field office offers. Further, the new ... USA Green Card offers professional assistance to immigrants seeking USA visa.

USCIS Delivers Customer Service in 140 Characters


Some federal agencies are delivering Customer Service in 140 characters. On Tuesday, U.S. Citizenship and Immigration Services hosted its Twitter office hours to engage customers and answer questions as quickly as they came. The monthly event targeted ...

USCIS addresses processing delays


US Citizenship and Immigration Services (USCIS) has five service centres that process applications and petitions that do not require a personal interview. The service centres process cases that form instructions indicate are to be mailed to them and ...

Department of Homeland Security Proposes USCIS Fee Increases


The United States Department of Homeland Security (DHS) has proposed increasing the fees that United States Citizenship and Immigration Services (USCIS) charges for certain immigration and naturalization filings. The proposal would increase USCIS fees ...

USCIS 발표 영주권문호 국무부 문호와 동일


연방이민서비스국(USCIS)이 19일 발표한 5월 '영주권 신청서(I-485) 사전접수 문호차트'가 연방 국무부의 5월 영주권 문호와 동일한 것으로 나타났다. USCIS의 5월 문호 차트에 따르면 I-485 우선일자는 가족이민의 경우 국무부의 사전접수 ...

Severe Delays at USCIS Create Need for Nimble Approach by Employers


U.S. Citizenship and Immigration Service (USCIS) service centers are experiencing severe delays in processing immigration cases due to an overwhelming backlog. USCIS has not publicly identified the cause of the delays or offered an explanation, but the ...

Significant USCIS Processing Delays Causing Concern And Harm To Employers And Their H-1B Workers


Processing of H-1B extensions with the United States Citizenship and Immigration Service (USCIS) continue to be extraordinary slow, at both the Vermont and California Service Centers. The backlogs are causing significant hardships for U.S. employers ...

United States: USCIS Reminds Employers To Identify "Returning Workers" Exempt From Fiscal Year 2016 H-2B Visa Cap


On February 5, 2016, the U.S. Citizenship and Immigration Services ("USCIS") issued an alert reminding employers to identify "returning workers" when filing H-2B petitions for non-immigrant workers. The H-2B program permits U.S. employers or agents to ...

USCIS responds to alleged delays in the processing of CW renewals


“In order to give full and fair consideration to the evidence submitted by an employer, additional review time is often necessary.” Counts advised that if a case is taking longer than expected, the petitioner may call the USCIS National Customer ...

D.C-based REIT buys USCIS building in Highlands


A Washington, D.C.-based real estate investment trust has purchased one of the Lincoln buildings that houses operations of the U.S. Citizenship and Immigration Services. Easterly Government Properties Inc. said Monday in a news release that it ...

USCIS virtual assistant to offer more 'human' digital experience


"For us, it's about multiple access points," said Mariela Melero, head of the Office of Customer Service and Public Engagement. "Not long ago we had a call center and a website and that was basically it … We have a very diverse customer base with ...

USCIS Alerts Customers Affected by South Carolina Floods to Available Immigration Relief


To learn how to request these measures, call the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833). For more information, visit uscis.gov/humanitarian/special-situations. Follow us on Facebook (/uscis ...

USCIS to allow early filing of US Green Card visa applications


Current US immigration legislation that specifies when a person can apply for a Green Card is set to change. The United States Citizenship and Immigration Service [USCIS] has announced that commencing October 1, 2015, I-485 applications for adjustment ...

United States: USCIS Issues New Procedures For Determining Time For Filing Green Card Application


On September 9, 2015, the U.S. Citizenship and Immigration Services (USCIS) promulgated new procedures for determining the visa availability date for individuals waiting to file employment- and family-based applications for permanent residence (also ...

USCIS Saipan office to reopen Monday with limited services


To learn how to request relief or more about how USCIS assists customers affected by unforeseen circumstances in their home country, visit uscis.gov/humanitarian/special-situations or call the National Customer Service Center at 1-800-375-5283 (TDD for ...

Who's that knocking at your door? USCIS plans house calls to retrieve erroneous eads


U.S. Citizenship and Immigration Services (USCIS) is taking extreme measures to get back all the three-year Employment Authorization Document (EAD) cards erroneously issued to Deferred Action for Childhood Arrivals (DACA) recipients. On February 16 ...

USCIS proposes changes to E-Verify


Contact E-Verify with questions at http://www.uscis.gov/e-verify/customer-support/contact-e-verify. Filed under. USA · Immigration · Fredrikson & Byron PA. Popular articles from this firm. 3M sued for “sham” patent infringement lawsuit * · New rule for ...

FCi-Oryza Group Team Lands USCIS Services Support Contract; Sharon Virts Comments


The Oryza Group is a veteran-owned service-disabled small business that provides human resources, administrative and legal support services for government and commercial customers, while FCi offers professional and technical support services to federal ...

United States: USCIS To Halt Premium Processing Service For H-1B Extensions


On May 19, 2015, the U.S. Citizenship and Immigration Services (USCIS) announced it will temporarily halt acceptance of premium processing requests for all H-1B Extension of Stay petitions from May 26, 2015 through July 27, 2015. Premium processing ...

USCIS publishes long-awaited filing guidance for H-4 EAD applications


On May 20, 2015, U.S. Citizenship and Immigration Services (USCIS) published long-awaited information to help eligible H-4 dependent spouses apply for employment authorization documents (commonly known as “EAD cards”) under the Employment ...

New USCIS Computer Was Supposed to Speed Up Immigration Processing ...


ELIS was conceived to help caseworkers expedite cases like these with fraud curbs and document sharing, and the public-facing website aimed to provide applicants with better Customer Service. But it doesn't seem to be offering anyone much help right now.

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