Straight Talk customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Straight Talk.

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Viewing Straight Talk customer service reviews 26 - 50 out of 888
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24
Mar

Posted by Anonymous


on 3/24/16 at 12:51AM

I Need My Account Number Please. I Have Been Trying To Get It For Days. And Service Has Been Very Rude With Me.

18
Mar

Posted by Anonymous


on 3/18/16 at 12:33PM

Wanted to be new customer but no one has returned my call

12
Feb

Posted by roselyn


on 2/12/16 at 8:04AM

I have a straight talk phone and I can not callout or talk on it my number

07
Feb

Posted by Anonymous


on 2/7/16 at 8:57AM

Paid my bill but my phone is off and can not get a live person .Have a child with special needs. This is totally unacceptable.

29
Jan

Posted by Anonymous


on 1/29/16 at 5:29PM

I refilled my phone this morning and I still have slow service

24
Jan

Posted by angrymom


on 1/24/16 at 12:17AM

Zte797 does not have very much battery life and is very cheap for being a 210.00 phone plus with 45 add on card and not including my 25 dollar sd card which was out of my pocket.....point said this phone sucks it erased all my photos on my sd card...bbs pics....:'( 💫💫

02
Jan

Posted by elderly needs servive


on 1/2/16 at 7:43PM

Paid a bill transferred to new phone, now neither phone has service and NP one available to assist. Terrible customer service. Mother is 78 years old with no contact phone and poor technical assistance!!!!!!!

26
Dec

Posted by Freda


on 12/26/15 at 4:54PM

This is the worst customer service company that I have ever dealt with, you need representatives that can speak and understand English. I would not recommend this company to no one at all. I will tell everyone I speak to not use straight talk period.

08
Dec

Posted by Anonymous


on 12/8/15 at 1:58AM

I have tried contacting customer service by phone and I was placed on hold for 20 minutes and then hung up on. I have also tried the web for a few questions to keep getting under maintenance.

04
Dec

Posted by Anonymous


on 12/4/15 at 4:38PM

On december 3rd i purchases a the wrong straight talk card. I purchases a $40 wireless internet hot spot 4gb card when i was trying to buy a $45 phone card. On december 4th i went into the schereville indiana walmart. Walmart said they could not refund it, that i had to call straight talk to get my moneyback. I then called straight talk while i was in walmart and straight talk manager told me they couldnt refund it , and that walmart would have to.back. I then called straight talk while i was in walmart and straight talk manager told me they couldnt refund it , and that walmart would have to. Both refused to help. I am uoset that there is no way to get my $40 back or credited to my phone bill. This is horrible customer service.

25
Nov

Posted by Donnis28


on 11/25/15 at 8:27AM

Phone was suddenly deactivated and don't understand why or how. Never received any messages saying my service end date was coming up. And even if it was the end of my service date I don't understand why it would have been deactivated? It was working fine yesterday

19
Nov

Posted by Dory


on 11/19/15 at 8:10AM

I need to change my straight talk phone number to a different one. Who do I call?

18
Oct

Posted by Anonymous


on 10/18/15 at 3:17PM

I would like stop payment on phone number , asap! Phone no longer works!it hadn't not work for months! Thanks!!!

23
Sep

Posted by Anonymous


on 9/23/15 at 2:10PM

"Thanks for calling Straight Talk; Goodbye." There is NO Live rep or option past THAT automated response, PERIOD!

15
Sep

Posted by blow me


on 9/15/15 at 5:50PM

Complete and utter I can not get any live representation from your company deeply regret investing in your product I will be returning your sh!t and letting the f!ucking world know what a piece of shi! your company is pulling if you do not return my money we will be seeing each other in court

14
Sep

Posted by Anonymous


on 9/14/15 at 1:49PM

Called your expert advice number and I was told I was not calling the right number???????? Don't understand.

14
Sep

Posted by Anonymous


on 9/14/15 at 7:03AM

Why do I still only have 100 go of data? My refill cards says I should have 300 the 200 slower

07
Sep

Posted by Anonymous


on 9/7/15 at 12:03PM

The 800 numbers are a waste of time.
I have been a customer for 2 years and just want to review. I get an error message and now explanation of the error.

I have two weeks before I need to pay the annual renewal. Good time to start shopping. There are other vendors. Renews should not be this frustrating and the Customer Service should get ZERO Stars. You can't rate that does not exist.

02
Sep

Posted by Anonymous


on 9/2/15 at 9:03AM

I added a $45 prepaidcard yesterday and it doest not want activate it, my phone is 254-495-7390

I was using $30 prepaid card yesterday but I got me a $45 prepaid card and try to activated seval times but it do not wanr to be activated the activa numder I used is

31
Aug

Posted by Anonymous


on 8/31/15 at 7:57AM

I managed to actually get a live person (albeit a foreigner) two different times and when they did not comprehend what I was saying, they hung up on me-all of a sudden I got a busy signal for a long time then an even more obnoxious noise. I followed so many instructions from the computer to get a live person to no avail. I am no longer a Straight Talk customer and cannot recommend them to anybody.

30
Aug

Posted by Anonymous


on 8/30/15 at 3:42PM

I have only been with straight talk since May, because I bought a mobile hot spot. Worse decision I've ever made. You never get full usage of data,nobody speaks English,the CEO doesn't care cause his profits keep coming!

28
Aug

Posted by louis


on 8/28/15 at 6:09AM

I have a big question why i cant talk to any person for customer service, because i have problems with the signal i cant watch videos or make a phone calls its not fair

20
Aug

Posted by kennygrindle


on 8/20/15 at 2:10AM

Live human customer service is impossible to reach at all hours. I've called four different numbers and was unable to reach a person.

17
Aug

Posted by Anonymous


on 8/17/15 at 4:58PM

I m having a difficult problem with my voice mail on this phone . My problem.is it let me set up voice mail but it will not pick up when I call from another phone just like it is not on, however it just tells me no messages

knowing their is

05
Aug

Posted by donnadean282


on 8/5/15 at 5:43PM

I have been with straight talk for 8 years for over the last year I've had auto refill NEVER once have I been charged 49.07 when my phone has been shut off well today I was charged 49.07 I have been trying to get this fixed since 2:30 today the people I've talker to have hung up or left me on hold I've been lied to if this is how you treat your customers shame on you if this doesn't get fixed I will remove my card n go back to buying for 47.00 a month RUDE RUDE people you have working for you

Viewing Straight Talk customer service reviews 26 - 50 out of 888
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