Find the latest Spirit Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
NEW YORK (CNNMoney) - Spirit Airlines stock got clobbered on Thursday as investors learned of the damage caused by a showdown with its pilots. A new earnings release said there were 850 "pilot-related" flight cancellations last quarter, costing the ...
MIRAMAR, Fla. (AP) — Shares of Spirit Airlines Inc. plummeted Thursday after the company said it lost $45 million because of flight cancellations caused by pilots and gave a discouraging revenue forecast for the rest of summer. In afternoon trading ...
Spirit Airlines gifted a newborn baby with free air travel for his entire life after he was born on a flight. Cristina Penton was 36 weeks pregnant when she boarded a Spirit Airlines plane travelling from Ft. Lauderdale destined for Dallas/Ft. Worth ...
An overweight passenger on a Spirit Airlines flights from Las Vegas to Denver said he was embarrassed and humiliated by the airline when it took away one of two seats he had booked in order to fly more comfortably. >> Read more trending news.
“The addition of this service to Fort Myers and Tampa provides further evidence of the CAA's focus on delivering the highest level of Customer Service and gives our passengers the opportunity to travel more conveniently,” Dillon said in the release ...
In the months before a Spirit Airlines pilot fatally overdosed with his wife in their Centerville home, the airline was found in non-compliance with federal drug and alcohol testing regulations — including an instance where a scheduled drug test of an ...
A Spirit Airlines pilot and his wife found dead by their children in March in their Ohio home overdosed on a lethal combination of cocaine and carfentanil, a powerful derivative of fentanyl often used to tranquilize rhinoceroses and elephants, PEOPLE ...
“Spirit – although it remains a successful airline – has seen its profits decline more than most other USA airlines during the past year”, he said. “It's awful Customer Service”. On Sunday alone the airline was forced to cancel 81 flights. American ...
Spirit Airlines' longstanding poor record on flight cancellations and a simmering standoff with pilots came to a head Monday, and left passengers brawling. By Christopher Muther Globe Staff May 09, 2017. While video of the brawl among stranded ...
Hundreds of flights were delayed or canceled during the past week after Spirit Airlines sued its pilot union for being “engaged in a pervasive illegal work slowdown.” Frustrations boiled over for passengers in Fort Lauderdale, and a brawl ensued ...
Three people from New York were arrested Monday after chaos broke out when 11 flights were canceled, leaving hundreds stranded at the airport. Desmond Waul, 22, Janice Waul, 24, and Davante Garrett, 22, were arrested around 10:30 p.m. at Fort ...
Spirit ranked as the least-liked airline in this year's air carrier ranking by the American Customer Satisfaction Index, which measures satisfaction with issues ranging from price to Customer Service. Spirit's management is aware of the problem. CEO ...
Chaos ensued at Fort Lauderdale-Hollywood International Airport after mass flight cancellations by Spirit Airlines on Monday. Video footage surfaced late Monday showing physical altercations between police officers and customers. The officers were ...
Three people face charges of inciting a riot at a Florida airport after Spirit Airlines suddenly canceled several flights Monday night, authorities said. The Broward Sheriff's Office said three people were arrested at Fort Lauderdale-Hollywood ...
Dao's forcible removal helped initiate a congressional hearing into how airlines may be harming the customer-service experience, which prompted dialogue about the practice of overbooking and a lack of competition in the airline industry. Update: This ...
Three arrests were made as chaos unfolded at a Florida airport Monday evening after several Spirit Airlines flights were canceled. The incident was spurred by nine flight cancellations that came as a result of a dispute between Spirit Airlines and the ...
Anger and chaos erupted at a Florida airport last night after Spirit Airlines suddenly canceled multiple flights, according to the airline and authorities. The Broward County Sheriff's Office was called to Fort Lauderdale-Hollywood International ...
A federal judge has ordered the union of pilots behind hundreds of Spirit Airlines cancellations to return to work after passengers broke out into a brawl at Ft. Lauderdale-Hollywood International Airport Monday night. The violent scene (and subsequent ...
It wouldn't be a true string of terrible airline Customer Service stories without including one about Spirit Airlines. After Spirit cancelled 11 flights on Monday from its Fort Lauderdale-Hollywood International Airport in Florida, angry crowds of ...
"All the way from the CEO to the gate agent. Right now the airlines are thinking about one thing, and that's profits," Leocha said. "This is not a Customer Service issue, this is a pilot issue, pilots refusing to work, and fly their flights," said ...
There's no avoiding it. Unless you plan on spending your vacation in the nude, or simply purchasing a new wardrobe while abroad, baggage is an essential (if sometimes aggravating) part of flying. And extra baggage fees are becoming more common than ...
Investigators believe the Spirit Airlines pilot who died with his wife in Centerville last week voluntarily used the drugs he likely overdosed on, this newsroom has confirmed. CREDIT: SPIRIT AIRLINES. CENTERVILLE. Investigators believe the Spirit ...
Vanessa, who is apparently a 'wellness advocate' based in Los Angeles starts to broadcast the entire confrontation which starts in a confrontational manner with the passenger asking the Customer Service agent for the cops to be brought. 'You either ...
Federal Aviation Administration officials said the medical certifications of the deceased Spirit Airlines pilot from Centerville who died of a likely drug overdose were up-to-date but have not said why the agency's publicly-available database used by ...
Four children found their parents – including their airline pilot father – dead Thursday in their Centerville home in what investigators said appears to be the latest incident in a scourge of drug deaths plaguing Montgomery County and Ohio. The husband ...
Spirit Airlines isn't worries about new low fare options that its rivals are rolling out. File. DALLAS — The CEO of discount carrier Spirit Airlines says he isn't worried about competing against new, cheaper fares from American and United. The "basic ...
Spirit Airlines announced a major expansion into Pittsburgh, which will become the 61st city in the carrier's network. The discount airline will enter the market with seven non-stop routes. Spirit's first Pittsburgh flights launch May 25, when it ...
PITTSBURGH (KDKA) — The familiar Pittsburgh colors of Spirit Airlines are coming to the Steel City in May. “Pittsburgh has Spirit,” said Mark Kopczak, Spirit vice president, said at an airport press conference Tuesday afternoon. With those words ...
In an effort to become what it calls an “ultra low cost” carrier, it has cut back or eliminated many of the Customer Service considerations that air travelers take for granted. Recently, despite outsourcing its Customer Service call center, Spirit ...
USA Today reported reported that these flights going to Myrtle Beach will be the first time Hartford passengers will receive at the airport. However, flights going to Florida will have some competition against other airline companies like JetBlue and ...
American budget airline Spirit Airlines is slashing the size of personal items allowed on board by a quarter starting this April. The airline's stripped-down, Bare Fare service promises customers super low ticket prices, but charges them for additional ...
Girls soccer: Amity sweeps season series from Shelton · Collier, Samuelson treasure experience at USA camp - Photo. Collier, Samuelson treasure experience .... Contact. FAQ · Customer Service · Newsroom Contacts. Connect. Facebook · Twitter · Pinterest ...
Spirit Airlines has taken disciplinary action against a flight attendant who was reportedly responsible for getting a passenger kicked off his plane Sunday because he took issue with her Black Lives Matter button. Robert Coyle said he was aboard the ...
FORT LAUDERDALE, Fla. — A Spirit Airlines flight that was delayed for hours after a report of a possible bomb threat has finally landed in Dallas. Local news outlets report that a passenger alerted flight attendants after noticing a message on another ...
Spirit Airlines Inc. planes sit on the tarmac of an airport. (credit: Joe Raedle/Getty Images). Follow KRLD: Facebook | Twitter. DALLAS (CBSDFW.COM) – A Dallas-bound Spirit Airlines flight arrived at DFW Airport six hours late due to a bomb threat ...
Spirit Airlines, Inc.(SAVE - Free Report) is a low-cost passenger carrier based in Fort Lauderdale providing travel opportunity principally to and from South Florida, the Caribbean and Latin America. Spirit Airlines Inc. is based in Miramar, FL. The ...
I list the names, numbers and email addresses of Spirit's customer-service managers on my advocacy site: http://elliott.org/company-contacts/spirit-airlines/. While it's true that Spirit doesn't have the best customer-service reputation, this is one of ...
On Sep 29, we initiated coverage on Miramar, FL-based ultra low-cost carrier, Spirit Airlines (SAVE - Free Report) . The carrier, which went public in 2011, follows a strategy of unbundling its services and offering customers (Frill Control) options ...
Berry also addressed Spirit's troubled history of Customer Service. “Three years ago, we were bad on customer satisfaction,” he said. Part of that is attributed to customers not being familiar with the airline's pricing structure, but the airline also ...
“Spirit Airlines flight 647 from Niagara Falls International Airport (IAG) to Fort Lauderdale-Hollywood International Airport (FLL) landed safely this morning at Buffalo Niagara International Airport (BUF) following a reported mechanical issue ...
That doesn't mean I am uncritical of the ultra-low-fare airline, much maligned for its cramped seats and extra fees and a chronic loser in the on-time sweepstakes. But factoring in the cheap prices, I frequently choose Spirit over major airlines and ...
With their newest rewards program, Spirit Airlines is flipping the script and rewarding customers for saving money. For travel booked through the month of August, loyalty members will earn more points the less they spend. For spending less than $75 on ...
Secondo l'analisi realizzata da IdeaWorks, la maggior parte arriva dal bagaglio (il 18 per cento del totale), seguito dalle fee derivanti dall'online e dal call center (14 per cento); più lontano il valore dell'assegnazione dei posti a bordo, ferma al ...
Spirit Airlines airplanes sit on the tarmac at Fort Lauderdale-Hollywood International Airport in Fort Lauderdale, Fla. (AP Photo/Lynne Sladky). TAMPA — Spirit Airlines announced Tuesday that it will offer daily nonstop service between Tampa and ...
Spirit's CEO promises a crackdown on late flights. If you've ever flown on Spirit Airlines, there's a decent chance your flight was delayed or arrived late. This kind of service has earned it the title of the world's most hated airline. But Spirit CEO ...
The study, which takes into account roughly a dozen parameters including in-flight experience, Customer Service, and on-time performance, ranks the no-frills airline dead last for a second straight year. Spirit's last place finish happened in spite of ...
The new American Customer Satisfaction Index (ACSI) study of airline quality showed JetBlue Airways Corp. (NASDAQ: JBLU), a perennial favorite with consumers, ranked highest among airlines. Spirit Airlines Inc. (NASDAQ: SAVE), often called the most ...
Low-cost carrier Spirit Airlines (SAVE - Free Report) is scheduled to release its first-quarter 2016 results, before the opening bell on Apr 26. The Miramar, FL-based discount carrier has an impressive track record with respect to earnings having ...
... 42 A320s, and 8 A321s. It offers tickets through its call center and airport ticket counters, as well as online through www.spirit.com; and through various third parties, including online and traditional travel agents and electronic global ...
FORT LAUDERDALE, Fla. - Several people complained about respiratory symptoms Friday at the Spirit Airlines Training Center near Fort Lauderdale-Hollywood International Airport, authorities said. Broward Sheriff's Fire Rescue spokesman Mike Jachles ...
