Very poor csutomer service. Cannot get though or a response to vice or emails.
01
Nov
Posted by Anonymous
on 11/1/23 at 1:58PM
I've been calling and calling the help number for days and no one ever answers. Also the call back feature doesn't work. Could someone please call me? I have a very important technical question.
03
Oct
Posted by Anonymous
on 10/3/23 at 7:42AM
Terrible Service, no one answers the phone, no one replies to emails. No other contact information listed on website. I have been trying to get a hold of someone from SMEG for repairs to 3rd coffee machine, expensive but quality is terrible. I just want my money back at this point, I have purchased many products from SMEG but the bean to coffee machine is the worst product I have ever purchased. I am on my 3rd machine and cannot get any service from this company. Beware