Mojang customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Mojang.

Posted by Anonymous


Why doesn't minecraft have a tech support!! Don't want to help your supporters!!!!

Posted by HELP


It Not Letting Me Download It And Not Giving My Dad On His E-mail It Not Giving Him Options To Let Me Play The Game Plz Make It Work For Me

Posted by tyler


hi for some reason when i try to start minecraft it gets stuck on the Mojang screen. can anyone help me with this am i the only one with this issue?

Posted by Anonymous


Hi,
I just bought a new minecraft game for my kids because I thought that the old one is busted. I have a new log in e-mail address and new password for it but I cannot log in.
Please help,
Antonio Peguerra

Posted by FireAndIce123


My problem is with Minecraft PE 0.1 2.0 because whenever I play The Hunger Games (Lifeboat) people will stop and then they are 2 miles away after. Please fix the bugs in the game. Also, another problem I am having is other people will have my same skin. I know other people can have the same skin as you, but this happens to a lot of people since the update, and there would be about 20 people with your same skin. It's more confusing overall, and there's ALOT of glitches in the game. More and more people are questioning Minecraft.

Posted by Moutain


Hi my name is william and i have a question in the new uptade for mcpe 0.12.0 we are supposed to be able to enchant all my friend at school and all the youtubers i watch can enchant on the new update in mcpe but when i enchant it does this

image1.PNG

It does not let me enchant anything so how do i enchant???????

Posted by minecraft pe


can you help me because i want really really want to play minecraft that cost $6.99 and it dowload and i put click so i can play the game and i put it and it got out can you make it work please!?🙏

Posted by ryan3182005


my Minecraft account says it got migrated. How do I fix it?

Posted by Anonymous


Why can't you just add Minecraft mods for the PC to the Xbox 360 like your video game Minecraft but you know it's kind of stupid playing it on a Xbox 360 can you please just copy them on and move them over to Xbox edition that simple yeah you have to do all the controls and stuff but that's easy why can you not just and the stuff that's on PC deck box come on guys it's really annoying for people that don't have a PC and that is why you're losing people who buy your game!!!

P.S. this is said by a 12-year-old
boy!!!

Posted by Anonymous


Hi I really really whant Minecraft 0.12.1 out on the 29 of August but it's NOT HAPPENING!

Posted by Anonymous


When I click onto mincraft (Xbox 360) and click play it will just go to the loading screen and load but it just keeps loading for hrs I don't know how to make it play

Posted by ser


Good night... I change the Cellphone equipment and when he download the application he lost everything.
Its any way to get everything back?
Thanks

Posted by Prodigy-_Venom-


I spawned in my world and lost all my diamonds in my inventory and I was below ground and I spanked above ground please tell me how that happens in the game called minecraft of yours please comment ASAP I want my diamonds

Posted by Anonymous


On minecraft pe I was not able to join the game and it froze at the beginning I was about to pitches the minecraft game for Xbox but due to to the acurence I will tell my friends and Twitter Facebook and Instagram followers that minecraft I a waste of time if you do not fix this bug I will tell my 2.8 million followers total

Posted by [email protected]


I purchased the Minecraft game. But everytime I try to download, it will only let me play a demo version. I would like to have my money refunded. Please send me information as to how I can reach you. I would like for this matter to be rectified immediately. Thank you.

Ms. Beauty Gaston

Posted by Skyla


On Minecraft PE I was seeing if I could color my name but when I did and went back to type it in with out colors I deleted my whole name and now I have no name I cant join my friends When They are in their world And Their local switch is up and When I type in chat It doesn't Show what I Put It in the chat. Wish I could get someone on the phone.

Posted by Finny_da_bomb


Minecraft has been making me and my friends world partly disappear we would like it if you fixed it!

Posted by Taytay


We recently bought an iPad for my daughter. We have to return it to Apple because of problems with video and camera however, my daughter doesn't want to lose the worlds she created on Minecraft. Any suggestions on how to save information recently built? Thank you for your help.
Trish

Posted by Baileyboo


My friend and I were enjoying building a beautiful home together that we had been working on for about 5 hours, and all of a sudden the game shut down. When we entered the game again to continue playing, EVERYTHING we had done in the past 5 hours had been deleted. I've paid good money to play this app and to my disappointment it is not functioning properly anymore. There are many glitches and we are very upset. I hope you can get this figured out before you lose anymore of your customers.

Posted by H8_2_loose


I can not play with my friend the LAN is not working and we are both connected to WiFi please make to we're its like Xbox version were you can have friends and quick join

Posted by Anonymous


I bought mine craft ob ny mom's phone, now I'm trying to transfer this to my phone they bill my mom a second time. What do I do now.

Posted by Anonymous


Idk how to play split screen on minecraft on Xbox 360.

Posted by Nickrd


This girl bubblegumgirl keeps joining my game it is not a server she Saids bad words and when she is on my server she said bad things but some how I was on a regular world and she joined every server I have she joins and saids bad things

Posted by coolninja


can I get a free minecraft pc version I'm going to put down random stuff

Posted by cupcake14089


I paid money to join minecraft for my granddaughter.I called the creit card and you have the money but we do not have minecraft.I e-mail you and have not hear from you.I do not understand why we have not hear from you..Could you please fix this so we can play or cancell and give my money back.Really hope I hear from you this time.Thank you

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