IBM customer service news

Find the latest IBM news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Chevy, IBM offer NASCAR, Indy drivers head start


The Weather Company, an IBM business, has partnered with Chevrolet Racing to integrate real-time weather data during a race. Continue Reading Below. They are using the data to help teams better predict minute-by-minute weather conditions before and ...

IBM Scan-Tech Uses AI & Blockchain To Prevent Counterfeiting


Called the Crypto Anchor Verifier, the device can be used with a cell phone camera, and showcases new possibilities for blockchain applications from the tech company. Kim Windyka. 28 may 2018. IBM's new handheld innovation, the Crypto Anchor Verifier, ...

Accenture, IBM Push Blockchain, But Mainstream Usage Five Years Away


Please contact Customer Service. CLOSE. The technology provides a shared public ledger. That tracks transactions and ensures that the record of those transactions remains transparent and tamper-proof. In many industries, the software collects a ...

The First Telegraph Message to the IBM 704: The May 2018 Hardware History Roundup


On May 24, 1844, Samuel Morse sent the first electric telegraph message in the USA: “What hath God wrought”. The message traveled from Washington DC to Baltimore and brought forth the age of the electric telegraph. Morse would also invent Morse Code, ...

IBM: Intelligent traffic lights and you go with the flow


Every vehicle owner driving around town must have at some time experienced the frustration of waiting on a red traffic signal. It may be late at night and you can't see any other vehicles on the road but still the traffic light controller must cycle ...

Why Is IBM Down 10.7% Since its Last Earnings Report?


A month has gone by since the last earnings report for International Business Machines Corporation IBM . Shares have lost about 10.7% in that time frame. Will the recent negative trend continue leading up to its next earnings release, or is IBM due for ...

GDPR Could Be a 'Spark for New Business Models,' IBM Survey Says


A majority of companies view the General Data Protection Regulation in the European Union as a source of opportunity that can help them improve privacy and data security, according to the results of a survey released Wednesday from IBM's Institute for ...

Microsoft & IBM Partner With Red Hat: Why You Should Care


Sensible people tune out when vendors announce partnerships, but the deals Red Hat made with Microsoft and IBM this week are significant, and push forward Red Hat's ambitions to dominate cloud platform software, as well as driving containers and ...

OpenShift, IBM Cloud, Azure, Linux apps on Chrome OS, Twitter, Serious Flaw on AMD and Intel x86 CPUs


Red Hat has been making headlines with the recent announcement that they will be teaming up with IBM to integrate OpenShift (Red Hat's commercial Kubernetes offering) into IBM's Cloud to help accelerate container adoption. At the same time, Red Hat ...

Wild Card Entrants Join IBM Watson AI XPRIZE Competition


Today, the IBM Watson AI XPRIZE announced three additional teams for its multiyear contest, which is intended to encourage development of artificial intelligence tools to “solve societal grand challenges.” The contestants from the Wild Card round join ...

IBM Buys Armanta to Bolster Financial Risk Offering


The two tech firms have been working together on various projects for two years. IBM first brought in Armanta to help build its Fundamental Review of the Trading Book (FRTB) offering, Curt Burmeister, director of research, innovation and financial ...

Rocks and Data Blocks: How IBM Tracks Diamonds With Blockchain


The tech giant and the fine jewelry industry team up to offer transparency and fend off fraud in the diamond biz. By Adriana Lee on April 30, 2018. Diamonds work with various chains, from byzantine to beaded and box. Now the gem just added another: ...

IBM Rolls Out Blockchain To Authenticate Bling


“Apple represents nearly 20 percent of TSMC's revenue, so the outlook potentially points to weaker-than-anticipated iPhone demand,” said Atlantic Equities Analyst James Cordwell. In addition, Mizuho Securities USA revealed that its data also points to ...

IBM turnover shrinks $28bn in 6 years but execs laugh all the way to the bank


The company is in the process of laying off or transferring people from certain services divisions, including technical support Services, to other parts of the business, so maybe IBM is acting on the advice handed down from consultancy Bain after all ...

Defra extends IBM contract by 17 months because of Brexit – cost £30m


The Department for Environment, Food and Rural Affairs (Defra) is trying to move away from a hefty contract with IBM, but Brexit causing problems. Linkedin · Facebook · Twitter · Google · Flipboard; 0 Comments. defra cows countryside agriculture ...

IBM Beats on Q1 Earnings & Revenues, Reiterates '18 Outlook


International Business Machines Corp IBM delivered first-quarter 2018 non-GAAP earnings of $2.45 per share, which beat the Zacks Consensus Estimate by a nickel. Earnings per share (EPS) increased 4.3% from the year-ago quarter but plunged 52.7% ...

IBM's Performance: Is Wall Street Wrong About Big Blue?


Please contact Customer Service. CLOSE. Let's look at a number of factors surrounding IBM. History: For six years in the late 1980s and early 1990s, IBM stock was stuck in the mud. From August 1987 to July 1993, the stock price declined 77%. Those ...

Here's Why IBM Stock Fell Despite Its First-Quarter Earnings Beat


Something Went Wrong! Please contact Customer Service. CLOSE. "Though revenue numbers were in line with estimates, the bulls were hoping for a clean modest beat on this key growth segment, which represents the underpinnings of the IBM turnaround story ...

Global IT Service Management (ITSM) Software Market Outlook 2018- ServiceNow, Atlassian, IBM, CA Technologies ...


... key players/manufacturers such as ServiceNow, Atlassian, IBM, CA Technologies, BMC Software, Hewlett Packard Enterprise (HPE), HEAT Software, ASG Software, Axios Systems, SAP, Cherwell Software, Freshservice, Spiceworks, Epicor, TOPdesk, Samanage ...

IBM Reports $19.1B 1Q Revenue, Up 5% YoY


Technology Services & Cloud Platforms (includes infrastructure services, technical support services and integration software) – revenues of $8.6 billion, up 5 percent (down 1 percent adjusting for currency). Strategic imperatives revenue grew 24 ...

IBM First-Quarter Earnings Report Tops Consensus Estimates


IBM (IBM) reported first-quarter earnings after the market close Tuesday that beat analyst views on the top and bottom lines, but the stock fell in after-hours trading. X. Error loading player: No playable sources found. The tech icon reported revenue ...

Global Infrastructure Software Market Study 2018 – HP, IBM, EMC, Cisco and other


Countries: Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA and Australia. Regions: ... We provide best in class Customer Service and our customer support team is always available to help you on your research queries. Contact ...

IBM Taps Former CIBC Exec Dhot for Cognitive Analytics


Before joining IBM, Dhot was principal consultant for artificial intelligence and advanced analytics at consultancy Capco, prior to which he spent seven years at CIBC in various roles, including director of advanced analytics, senior consultant, and ...

What To Expect When IBM Reports First-Quarter Earnings


Please contact Customer Service. CLOSE. IBM has undergone a major and lengthy transition, casting off old businesses and emphasizing cloud computing, data analytics, mobile technologies and security. This group, which IBM refers to as strategic ...

Pelco Partners With IBM for Intelligent Video Analytics


LAS VEGAS — Pelco by Schneider Electric​, a global leader in surveillance and security, announced at ISC West that it has formed a technology alliance with IBM to create “Pelco Analytics Powered by IBM.” The collaboration integrates IBM's deep ...

IBM Rolls Out 'Skinny' Mainframes for Managed-Services Firms, Fintechs


IBM has rolled out what it calls a “skinny mainframe,” which are systems that are cloud-ready that feature an industry-standard 19-inch rack, single-frame design where all the components inside have been made so that they can be placed within a ...

IBM Partners With Nonprofit To Build Global Blockchain Network


IBM has partnered with non-profit Sovrin Foundation to build a global blockchain network. IBM will serve as a “founding steward,” supplying hardware, security, and network capacity towards a digital identity network for individuals and businesses ...

Call Center Outsourcing Market – Xerox Corporation, IBM Global Services, CGS, Datamark, Inc., Infinit Contact, Five9 ...


Global call center Outsourcing Industry 2018 Market Research Report is a professional and in-depth study on the current state of the call center Outsourcing industry. call center Outsourcing Market report provides a basic overview of the call center ...

Ibm lancia il progetto cloud per le imprese di più settori


Sebbene il buona parte delle attività di ricerca di IBM in terra israelita continuino ad essere svolte nel laboratorio di ricerca di Haifa, questo nuovo centro CCOE sarà il più grande al di fuori degli Usa. Condurrà ricerche sugli aspetti che ...

IBM enters voice assistant market with Watson Assistant for businesses


IBM is throwing its hat into the voice assistant ring, but with what could be a key differentiator over Amazon and Google. Its new Watson Assistant is geared toward companies as a white-label solution rather than as a product built for consumers ...

Global Procure-to-Pay Outsourcing Market Outlook 2018- Accenture, Capgemini, IBM, GEP, Infosys, TCS, WNS


Global Procure-to-Pay Outsourcing (Thousands Units) and Revenue (Million USD) Market Split by Product Type such as Inventory Management, Logistics Services, Customer Service, Business Process Outsourcing (BPO), E-Procurement. Further the research study ...

Apple, IBM Partner on AI, ML


... Co. is now working on prototypes to explore how IBM Watson Services can help it transform workflows for field workers, including the use of visual recognition problem identification, cognitive diagnosis, and augmented repair. Cognitive systems and ...

IBM cloud tools aim to woo the unconvinced


LAS VEGAS -- IBM wants to be the hub for its customers' cloud usage, and it has added tools to its cloud platform... Sign in for existing members. Continue Reading This Article. Enjoy this article as well as all of our content, including E-Guides, news ...

Robot Microscopes, AI Bias Among IBM's 5 'Life in 2023' Predictions


Predictions around artificial intelligence and robotics are two of the five innovations that IBM Research today announced at its inaugural THINK conference in Las Vegas. IBM said its annual “5 in 5” predictions, such as robot microscopes, are “five ...

Waters Wavelength Podcast Episode 113: IBM's Lund on Blockchain's Evolution


Anthony Malakian, US editor of Waters, and James Rundle, news editor of Waters, record a weekly podcast touching on the biggest stories in financial technology. Jesse Lund, head of blockchain solutions for IBM's Financial Services unit, joins the ...

IBM and Cloudflare Join Forces to Take on Amazon


IBM is teaming up with Cloudflare, a billion-dollar tech startup headquartered in San Francisco, to provide a new set of cybersecurity offerings to its cloud computing customers. Big Blue's executives no doubt hope the partnership will make IBM Cloud a ...

IBM thinks Notes and Domino can rise again


IBM's speakers proclaimed the Notes Storage Facility (NSF) database can be considered the original NoSQL database and webcast attendees were told "we think we can innovate". Users have been promised a look at more bits of Notes 10 at next week's IBM ...

Aecom IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy, claims new source


New inside source tells Computing that former Aecom COO Steve Kadenacy was behind the outsourcing deal with IBM. AECOM IBM outsourcing deal was forced on CIO Tom Peck by former COO Steve Kadenacy,. Steve Kadenacy, former President and COO ...

Woe Canada: Rather than rise from the ashes, IBM-built C$1bn Phoenix payroll system is going down in flames


Canada is about ready to pull the plug on its IBM-built error-plagued Phoenix payroll system that has cost the nation nearly CAN$1bn ($790m). According to the latest version of the Canadian government's spending plans, the Trudeau administration will ...

IBM Buffalo Billion project struggles to deliver


It's not just that the project isn't living up to its billing as a high-tech hub; its performance as a call center has been dismal, too. State employees calling the help desk – to reset a password, or restore access to an account – might wait on hold ...

ITEXPO's IBM Keynoter: AI is Here Today


Many folks think the artificial intelligence is something we'll see in the future. That's true. AI will be employed in a broader variety of more sophisticated applications in the future. But, at ITEXPO last week, IBM's Jeff Eckard emphasized we don't ...

Regulation Week/IBM & Lumens


What an ugly week. This is the frustrating part of cryptocurrency. You can take an hour trying to find news to support why things are tanking, and there is nothing. I haven't needed to trade anything for about two weeks now, as I have migrated most of ...

In fingerprints and banks we trust: IBM reports on the future of authentication


The IBM Security: Future of Identity Study was written by Limor Kessem, an IBM Executive Security Advisor. It is based on a survey of 1,976 respondents in the USA, 1,004 in the EU (UK, France, Italy, Germany, Spain) and 997 in APAC (Australia, India, ...

Former IBM Developer Sentenced for Espionage, Theft of Trade Secrets


A former software engineer for IBM in China has been sentenced to five years in prison for stealing the source code for highly valuable software developed by the tech company, the U.S. Justice Department announced Friday. Xu Jiaqiang, 31, was sentenced ...

IBM Ends 22-Straight Quarters of Declining Revenue. But Wall Street Is Unimpressed


IBM ended its five-year streak of declining quarterly revenue on Thursday. But Wall Street hardly cheered. IBM's shares dropped 3.4% in after-hours trading on Thursday to $163.35 despite the business technology giant finally reporting a sales increase ...

Led by cloud and mainframe sales, IBM logs first growth in nearly six years


Growth in software-as-a-service businesses offset continuing declines in technical support and infrastructure services. IBM is reported to be planning a major consolidation of those operations, whose margins are less than half those of the systems and ...

IBM and Maersk Are Creating a New Blockchain Company


IBM and Danish shipping giant Maersk are teaming up to form a new company whose aim is to commercialize blockchain technology—the nifty, shared accounting ledgers first made famous by the cryptocurrency Bitcoin. The as-yet unnamed, New York-based ...

FIT, IBM and Tommy Hilfiger Get into AI for Fashion Design


Tommy Hilfiger, IBM and The Fashion Institute of Technology Infor Design and Tech Lab are collaborating on a project utilizing artificial intelligence to "identify and facilitate fashion trends that will resonate with shoppers before they appear on the ...

IBM Names Veteran James Kavanaugh as the New CFO in 2018


International Business Machines Corporation (IBM - Free Report) veteran James Kavanaugh was appointed as its new Chief Financial Officer (CFO) effective Jan 11. Kavanaugh will be replacing Martin Schroeter, who has served as the finance chief of the ...

Report: IBM Considering 30 Percent Reductions In Global Technology Services Staff, Redeploying Thousands Of ...


As part of its transformation, leaked documents suggest IBM is looking to pare the hardware and infrastructure consulting division. By Joseph Tsidulko January 11, 2018, 05:15 PM EST. IBM is evaluating substantial workforce reductions in its Global ...

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