CDW customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from CDW.

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26
Aug

Posted by CDW Quality


on 8/26/15 at 1:20PM

Hi Cherry,

My name is Michael with the Quality Team here at CDW. I am very sorry that you had an unpleasant experience with our service. In order to assist you further, could you please email me with the details of your issue and any information about your account so that I can research and address the situation and follow up with you at a later date?

Please email me at: [email protected] and use subject line, "ContactHelp.com Complaint"

Thank you for your time and I look forward to helping you,

Michael G.
Customer Relations Quality Analyst / CDW
email: [email protected]

26
Aug

Posted by Cherry


on 8/26/15 at 12:02PM

it was really big headache & annoying experience to do business with CDW. I have no idea what's the case either this company has hired the bunch of lazy or idiot people. Customer services manager even have no polite skills, they speak to the customers as they are doing them favor....damn it the worst customer services i have ever seen. They force customers to pay the way they want. i told the manager that i wanna lodge a complain & he deny me to transfer to any one else as he is the BIG Boss at the end to someone he just transferred my call with "AND BYE" & that person did not answer or returned the call up to yet.

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