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Afraid I can't anything good. Love my previous Chrys minivans so was excited about my 2017 Pacifica. Bummer! Not so much the car but Chrys dealers. An oil leak was id'd. Autonation in Centennial CO said is was a PCV valve. (Went to Autonation because their Toyota service across the street was exceptional. However, their Chrysler dealership is a problem child, i.e., poor customer interaction, waiting room, etc.) They "fixed" it but my oil change guy id'd another oil leak in 6 weeks. Took it to Medved in Castle Rock CO next (another problem child). At least Medved had a new building but the customer service was worse than before. There was no shuttle service d/t COVID but no one had a mask on although several had one hanging around their neck. Had to ask them to actually put it on while talking with me. The service agent was sitting in her car but couldn't be bothered to discuss my service issues or next step. The service manager came over unmasked and ask if the service agent had explained all the fees for not completing the repair. When I responded "yes", he responded that another service agent would help - another person who came up unmasked. He couldn't complete the service fee in a protected area because it was "shut down" so took me to an open terminal 4 ft from another unmasked agent so we could complete the transaction. He insisted he had given me my key but found it under all the paperwork on his "spotless" desk. He didn't know where my car was and looked dumbfounded as to finding it. Couldn't get out of there fast enough. Won't return to another Chrysler dealer in the Denver area if I can avoid!


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