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I have not even had my installation and we are off to a bad start. First off if you offer deals like switch and save then it needs to be reflected in the bill immediately. Not be retroactive later. I do not operate like that. So when I told the customer representative that we need to delay till they have the billing correct. Well let's just say they told me I was canceling altogether. Did not try to smooth it over or anything. So I will stay where I am with the service I have. I had issues with them years ago and left. So far nothing has changed with their customer support.


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