Mediacom customer service

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Customer Service

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Phone: 800-239-8411

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User Reviews

15
Jul

Posted by Anonymous


on 7/15/22 at 5:58PM

Today we had an appt which we made Sunday. Today is Friday. We've had no phone service for one week. So, no one showed up for our appt. We made numerous phone calls from our neighbors phone. Very frustrating and disappointing service for valued customers.

05
Jul

Posted by Anonymous


on 7/5/22 at 9:25AM

When directed to a secre line for advanced customer service I was required to sign up for a trial offer. NOt Appropriate! I should not have to pay even $1 for help!!

09
May

Posted by Anonymous


on 5/9/21 at 2:43PM

Cody did an excellent job solving my internet issue. He arrived promptly and worked quickly and efficiently. All issues resolved.

07
May

Posted by ?


on 5/7/21 at 11:18AM

Unlike my previous customer service call I just had one that may have fixed a problem for my entire neighborhood. We'll see in a few hours.

17
Jun

Posted by Anonymous


on 6/17/19 at 12:32PM

I have not even had my installation and we are off to a bad start. First off if you offer deals like switch and save then it needs to be reflected in the bill immediately. Not be retroactive later. I do not operate like that. So when I told the customer representative that we need to delay till they have the billing correct. Well let's just say they told me I was canceling altogether. Did not try to smooth it over or anything. So I will stay where I am with the service I have. I had issues with them years ago and left. So far nothing has changed with their customer support.

View all 134 Mediacom customer service reviews »
Customer Service Ratings

Based on 152 votes.

2.7

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Hours of Operation

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Mediacom customer service news
Mediacom Rolling Out Evolution Digital's Hybrid 'eBOX'

To help fuel its IP video transition, Mediacom Communications will deploy Evolution's “eBOX,” a hybrid IP/QAM set-top that will be powered by TiVo's software and user interface. Read More: Additional Coverage of the NCTC Winter Educational Conference ...

Synacor Expands Deal With Mediacom

BUFFALO, NY -- Synacor (NASDAQ: SYNC) today announced it has renewed an expansive deal with Mediacom Communications, a top ten multichannel video service provider in the U.S. Under the agreement, Mediacom extends its existing portal and ...

Andrew Da Silva departs MediaCom as head of the travel team

During his time as MediaCom Australia's head of travel, Da Silva worked across clients and projects including the Carnival Corporation, Uber, Avis and Budget, Agoda, American Airlines, Brand USA and Westpac's Air Rescue Program. In September, Da ...

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