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My expensive Viking range has no preheat function and takes forever to heat the oven. I bought an oven thermometer to check and it's taking longer and longer to 'preheat'--now it takes over an hour to heat to 350 degrees. That's not functional. I tried the customer service number to ask about the preheat/heating problem and although it's 11 am for their office, all I get is a recording that says I've reached them after hours. Unacceptable. Will never buy Viking again. Looks nice but not a good appliance.
Anonymous


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