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Worst of the worst customer service I've ever encountered.
I can't believe how dificult it is to reach someone for help given that my Vicking stove is only 2months old and I paid a premium price for the Vicking name.
I'm on my 8th phone call today, each time waiting approximately 20 minutes or longer for someone to pick up before getting frustrated and hanging up.
The best was that While I was holding I was informed that there was no one in the queue, 8 minutes and no one picked up..
I'm going back to my selling dealer to complain. Ugh
Unacceptable...


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