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DO NOT BOOK WITH VRBO!!!! They are shady and not trustworthy! The only way to reserve a house is by giving them money, and since the website is NEVER updated, you think that the house is available but it's NOT! The owners contact you and tell you that the house isn't available, and they cancel the reservation but VRBO holds your money for days!!!! The only way to reserve the next house is by giving money, so I did and the same thing happened, they held almost $4000.00
I tried to contact someone at VRBO and they hung up on me, the woman's name is Lynn, she is in the processing department. I have dealt with VRBO for 10 years, but the last time was 4 years ago, so something must have changed, but they are NO LONGER a reputable company to deal with!! Try to deal directly with the owners!
Kelly


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