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McAfee overcharged me by almost $100 and although I have called 8 times and was told that I would be issued a refund weeks ago, I still have not been issued the refund. Instead, every person I speak to (none of whom speak English) continue to pass the buck and/or promise me that the refund is going to be issued that day. Yet, still I have not received a refund. In addition, since the day I bought McAfee (which I will never do again as I have always used Norton products) I have been receiving calls from people who (don't work for McAfee but say they do) who have all of my McAfee information (type of products, name, telephone number, date of purchase, etc.) and even though I have also reported this with the phone numbers, it is still going on -- over three months. This NEVER happens with Norton. I cancelled my products with McAfee and will never do business with these people again as the employees cannot communicate in English, do not understand English, and are basically clueless.


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