Flag Pitney Bowes Customer Service Review

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Pitney Bowes customer service is not helpful and unprofessional. Our lease is suppose to expire this month and that was confirm by PB two months ago. However today I was told by PB that we have to pay lease for three additional months, beyond the terms of the lease agreement. Representative refused to explain why the lease agreement was extended unilaterally by three additional months and disconnected the phone call. I called twice again to obtain an explanation, but was told to "find somebody else to help you." I requested to be connected to the supervisor twice, and only on the third phone call I was transferred to the supervisor's voice mail. He did not return my call. I still did not receive any document or verbal explanation that would authorize PB to unilaterally add three additional months to the written lease agreement. I would strongly recommend to avoid dealing with this company!


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