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I'm a new customer, just opened up am account with your company. I'm a little upset that your company didn't honor a special promotion for Microsoft Office. Your company forgot to ask me about microsoft office during the time of purchase for a computer. At that point your promotion says I can get it for free. Your company refused to honor the promotion when I brought it up. I'm dissapointed that your company you allow your employees not to honor promotions and it shows that you're a company with low standards. At this point I'm conserving closing my account with you and taking my business some where else. But, you have one great employee. His name is Marc Concepcion at your your santa clara office.


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