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Today Feb. 6, 2015, i and my visited one of your locations in Toledo, Ohio 845 West Alexis. We went in to pick up an online order that we had placed, during our visit my wife wanted an additional item now at this point all the ordered items were paid for.

As we sought out to add 1 additional order at the person in which we believe to be a heavy set white Caucasian (female) who gave us a card which read Beth Draeger told i and my wife that completing the order depended on what type of mood she was in.

After i confronted her she fulfilled the order but this highly bad customer service and i know that this is not the image you want to send out for your customers. .....this matter was reported to consulting advisor Brad.

P.S. mind you i and my wife are of African-American descent. ...one would get the wrong impression and think this had turned Racial


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