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If you could have any idea how much your phone lines with recorded messages irritate people, I am quite confident you would actually hire Canadian people (without accents preferable) to answer the phones and direct the calls to the appropriate center... there are hundreds of categories not covered in the spiel and no way to end the long spiel... and when you do say whatever, just to get rid of the recording and maybe by saying Problems and Complaints.... she never understands what I say.....after 4 calls, I finally got a person ....so I thought.... and I was cut off......... Irritating


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