Hearst Magazines customer service

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Customer Service

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Phone: 800-348-5711

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User Reviews

12
Nov

Posted by Kathy


on 11/12/22 at 6:44AM

I did not renew subscriptions to Food Network or HGTV. I sent an email to cancel. I received bills in mail. I sent a request to please cancel, I do not want to renew. This has been going on for months. There is no way to actually contact a person... Mail and email I send is obviously ignored. I feel like I am in an actual scam.

02
Oct

Posted by Anonymous


on 10/2/22 at 8:16PM

I am not sure what gives with your customer service, but quite frankly it sucks. You send me an email about a magazine I ordered for my son ( Car and Driver ) that he hasn't been thrilled with. When I try to get into your system with the account number and my postal code it refuses to let me in no matter what I do. Then there's my own issue with the Good Housekeeping Magazine I've paid a two year subscription on till well into 2024. You've sent me these email extra deals that really don't apply to us here in Canada because a lot of it is offers for the US only. You're now not allowing me to gain access to them because you claim I need to renew my subscription and even though I've attempted to contact you with all the pertinent information no one has responded. SURPRISE! Maybe it's time I contacted the BBB or FTC. Let's get real people. You should be answering to the people paying your salaries!

20
Dec

Posted by Frauenhoffer


on 12/20/19 at 9:38AM

Like other(s) have mentioned, I paid for multiple subscriptions months ago in advance and have received absolutely nothing. Now the customer login isn't working, except for the UK one. I don't live in the UK. They don't respond to emails, either.

Aside from really BAD writers and editors @ the car mags who are absolutely clueless, the service is horrible all around. If I choose poorly written garbage to read, that's on me. But, it is my choice, after all. This way, I can't even read this 3rd rate garbage even if I want to.

Bottom line: You suck!

16
Nov

Posted by Anonymous


on 11/16/19 at 4:56PM

I subscribed. I paid. I have not received one magazine. It has been over 1 month since they received their money. Where are my magazines? I do not have an account number because I have yet to receive a magazine. Without an account number you cannot contact them by email.

17
Oct

Posted by David


on 10/17/18 at 8:48AM

Just got a notice that I am being billed for a magazine I did not subscribe to. Help.

View all 421 Hearst Magazines customer service reviews »
Customer Service Ratings

Based on 162 votes.

2.7

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