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Over the past few weeks, we've been gong from store to store in search of a computer for our college-bound daughter. When we arrived at Staples, we were approached by a young man to help us, who was competent and freindly. However, upon hearing some of our questions, he brought in another sales associate who he felt would better answer our questions and help us get the exact product we needed. We were introduced to Canan Aburmeileh and he was patient in answering all of our questions and helping us fine-tune what we needed for our daughter. His knowledge of computers was much more extensive than at the other stores we had visited in our computer search. In addition to ensuring we purchased the computer that would best meet my daughters needs for this year, he ensured she got something that she could grow with throughout her college career.

While we originally went to Staples for my daughter's computer, we had other computer issues at our home (poor service, dysfunctional equipment. Upon mentioning this, Canan steered us toward the purchase of a Netgear router and sensing some inital hesitency on my husband's part but some pressure on my part and our chilren, Canan found a nice balance between trying to promote the item to help us with our computer problems and not be too high pressure. It was the perfect pitch for a stubbon husband and we ended up purchaing the router. Canan came to our house to install the router and withn moments of the set up we had Kindles, I-pod, laptops, and I-pads working in all areas of the house that hadn't been able to before!!! We were a very excited family who will have a much better school year and work year as we are not sharing one working computer, but instead multiple items anywhere in the house in which to work from.

It was a pleasure working with Canan from beginning to end at the store and in our home. He was professional, knowledgeable, patient and even fun to work with throughout a process that is stressful... finding the right equipment while handing over money you hope is well spent. We feel that Canan was an excellent salesman in that he not only just knew his products, but helped us feel comfortable that our money was well spent.

I would recommend Staples in the Rochester/Henrietta area without hesitation to family and friends. In particular, I would refer them to Canan who really knows the products and can help assess the computer or product you need.


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