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I odered ink from Office max on 8/28/12 and never got my delivery with their free shipping offer. Its now 9/14/12 and still no refund for ink. Their customer service is horrendous. Apparently when you email them or call them about not receiving anything they aren't submitting any claims until you get your bank involved in the dispute. They keep saying its going to be one more day-one more day-one more day to find out from the carrier on what happened to my order. What a great scheme to charge me for something they never delivered. The bbb should check them out.


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